HOW TO ORDER

It's so easy !

We have tried to make the whole process of ordering your Memory Bear as easy as possible

Simply follow steps 1-5 below

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Firstly, take your time and choose your cherished clothing or sentimental material you would like us to use to create your Memory Bear keepsake.

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Simply then browse our online store, selecting your Memory Bear style, size & any embroidery if required, proceed to cart and pay safely & securely through our payment partner PayPal. Don't worry If you do not have a PayPal account, you can still check out as a PayPal guest using your debit or credit card.

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We will then send you a personalised self addressed envelope including your unique order number to return your chosen clothing to us. Any material we do not cut will be sent back with your finished keepsake.

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When your clothing is received our team of artisans will then design & create your unique Memory Bear by hand from our specially crafted patterns.

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Once completed your Memory Bear will be beautifully wrapped & posted back to you using Royal Mail tracked & recorded delivery. We will also email you your unique tracking number so at every step you can track your parcel.