It's so easy !

We have tried to make the whole process of ordering your Memory Bear as easy as possible

Simply follow steps 1-5 below


Firstly, take your time and choose your cherished clothing or sentimental material you would like us to use to create your Memory Bear keepsake.


Simply then browse our online store, selecting your Memory Bear style, size & any embroidery if required, proceed to cart and pay safely & securely through our payment partner PayPal. Don't worry If you do not have a PayPal account, you can still check out as a PayPal guest using your debit or credit card.


We will then send you a personalised self addressed envelope including your unique order number to return your chosen clothing to us. Any material we do not cut will be sent back with your finished keepsake.


When your clothing is received our team of artisans will then design & create your unique Memory Bear by hand from our specially crafted patterns.


Once completed your Memory Bear will be beautifully wrapped & posted back to you using Royal Mail tracked & recorded delivery. We will also email you your unique tracking number so at every step you can track your parcel.